Terms & Conditions

Last Updated: June 16, 2026

Welcome to THE SORCE GROUP. By accessing or using our website, purchasing products, registering for events, participating in programs, booking services, renting facilities or equipment, or engaging with any of our community initiatives, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional policies or guidelines posted by THE SORCE GROUP.

If you do not agree with these Terms, please do not use our website, products, services, or programs.

 

1. Company Information

THE SORCE GROUP ("Company," "we," "our," or "us") is a community-focused organization dedicated to providing products, services, events, entertainment, business solutions, educational opportunities, community outreach programs, and other resources that enhance and support the communities we serve.

 

2. Eligibility

To purchase products, register for programs, book services, rent facilities, participate in events, or create an account, users must be:

• At least 18 years of age, or

• The age of majority in their jurisdiction.

Minors may participate in programs, events, or services with the consent of a parent or legal guardian where required by law.

 

3. Use of Website and Services

You agree to use our website, products, services, programs, and facilities only for lawful purposes.

You agree not to:

• Violate any applicable laws or regulations

• Attempt unauthorized access to systems, accounts, or data

• Distribute harmful software or malicious content

• Copy, reproduce, sell, or exploit content without permission

• Engage in abusive, disruptive, threatening, fraudulent, or unlawful behavior

THE SORCE GROUP reserves the right to suspend or terminate access for violations of these Terms.

 

4. Products, Services, Events & Program Registrations

All purchases, registrations, bookings, and reservations are:

• Subject to availability

• Subject to applicable fees and payment requirements

• Subject to event, program, or service-specific policies

• Final unless otherwise stated

We reserve the right to modify pricing, schedules, availability, products, services, or program offerings at any time.

 

Deposits

Certain services, rentals, events, or reservations may require non-refundable deposits to secure participation or booking.

 

Attendance Requirements

Failure to attend scheduled appointments, events, classes, programs, or rentals may result in forfeiture of fees or deposits.

 

5. Cancellations & Refunds

Customer Cancellations

Unless otherwise stated:

• Opened, used, or customized products are non-refundable

• Deposits are non-refundable

• Event registrations may be subject to cancellation deadlines

• Service appointments may require advance notice for cancellation

 

Company Cancellations

THE SORCE GROUP may cancel, postpone, or reschedule events, programs, services, or activities due to:

• Weather conditions

• Safety concerns

• Staff availability

• Equipment failure

• Venue issues

• Force majeure events

When appropriate, a refund, credit, or rescheduling option may be offered at our discretion.

 

6. Community Programs & Participation Disclaimer

Participation in community programs, educational activities, outreach initiatives, entertainment events, workshops, or volunteer activities is voluntary.

Participants assume responsibility for their own conduct and safety and agree to follow all rules, instructions, and safety guidelines provided by THE SORCE GROUP.

 

7. Product & Service Disclaimer

Products and services are provided "as is" and "as available."

Results, outcomes, and experiences may vary based on individual circumstances.

We make no guarantees regarding specific outcomes, business results, educational achievements, financial gains, or personal benefits resulting from participation in our services, programs, or events.

 

8. Intellectual Property

All content, trademarks, logos, branding, graphics, videos, photographs, marketing materials, program materials, and website content are owned or licensed by THE SORCE GROUP.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

 

9. User Content & Testimonials

By submitting reviews, testimonials, photographs, videos, comments, or other content, you grant THE SORCE GROUP a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing, promotional, educational, or operational purposes.

We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.

 

10. Third-Party Services

We may work with third-party vendors, sponsors, payment processors, contractors, service providers, venues, or delivery partners.

THE SORCE GROUP is not responsible for the policies, actions, products, services, or practices of third parties.

 

11. Limitation of Liability

To the fullest extent permitted by law, THE SORCE GROUP shall not be liable for:

• Personal injury

• Property damage

• Lost profits

• Business interruptions

• Event cancellations

• Product misuse

• Service dissatisfaction

• Indirect, incidental, special, or consequential damages

Participation in programs, events, and services is at your own risk.

 

12. Indemnification

You agree to indemnify, defend, and hold harmless THE SORCE GROUP, its affiliates, employees, volunteers, contractors, sponsors, and partners from any claims, liabilities, damages, costs, or expenses arising from:

• Your use of our products or services

• Participation in our programs or events

• Violation of these Terms

• Misrepresentation of information provided to us

 

13. Force Majeure

THE SORCE GROUP shall not be liable for delays, interruptions, or failures caused by circumstances beyond our reasonable control, including natural disasters, acts of government, pandemics, labor disputes, utility failures, or severe weather conditions.

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14. Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials.

THE SORCE GROUP is not responsible for unauthorized access resulting from your failure to protect your account information.

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15. Photography, Video & Promotional Use

By attending events, programs, activities, or visiting our facilities, you consent to photography, video recording, and media capture that may be used for promotional, educational, marketing, or community outreach purposes unless prohibited by law.

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16. Prohibited Conduct

The following are prohibited on our premises, websites, events, programs, and activities:

• Illegal activities

• Weapons where prohibited by law

• Illegal drugs or controlled substances

• Harassment or discrimination

• Threatening behavior

• Property damage

• Disruptive conduct

Violators may be removed without refund and may be reported to authorities when appropriate.

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17. Dispute Resolution

Any dispute arising from these Terms shall first be addressed through good-faith negotiations.

If unresolved, disputes shall be resolved through binding arbitration in the State of Texas, and each party waives the right to participate in class-action litigation.

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18. Changes to Terms

THE SORCE GROUP reserves the right to modify these Terms & Conditions at any time.

Continued use of our website, services, products, programs, or events constitutes acceptance of any updates.

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19. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas.

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20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.​

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Privacy Policy

Last Updated: June 16, 2026

THE SORCE GROUP ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase products, register for programs, attend events, participate in community initiatives, request services, or otherwise interact with THE SORCE GROUP online or in person.

By accessing our website or using our products, services, programs, events, or community resources, you agree to the collection and use of information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.

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1. Information We Collect

A. Personal Information

We may collect information that identifies you directly or indirectly, including:

• Full name

• Email address

• Phone number

• Mailing address

• Date of birth (when applicable)

• Business information

• Payment information

• Social media profiles or usernames

• Account login credentials

• Emergency contact information (for certain events or programs)

 

B. Automatically Collected Information

When you visit our website or use our digital services, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Geographic location (general)

• Website usage data

• Referral sources

• Cookies and tracking information

 

C. Payment Information

Payments for products, services, event registrations, donations, rentals, sponsorships, memberships, or other transactions may be processed through secure third-party payment processors.

These providers may collect:

• Credit or debit card information

• Billing information

• Transaction details

THE SORCE GROUP does not store complete payment card information on its servers.

 

D. Program, Event & Service Information

When you participate in our programs, services, events, rentals, or community initiatives, we may collect:

• Registration details

• Attendance records

• Service requests

• Program participation information

• Vendor or sponsor information

• Business application information

• Community outreach participation records

• Communication history

 

E. User-Generated Content

We may collect content you voluntarily provide, including:

• Reviews

• Testimonials

• Survey responses

• Comments

• Photos

• Videos

• Social media interactions

• Event submissions

 

2. How We Use Your Information

We may use your information to:

• Provide products, services, and community programs

• Process orders, registrations, donations, and payments

• Manage events, memberships, sponsorships, and vendor participation

• Respond to inquiries and customer service requests

• Communicate updates, confirmations, and important notices

• Send newsletters, promotions, and marketing materials

• Improve website functionality and user experience

• Analyze program effectiveness and community impact

• Protect against fraud, abuse, or unlawful activity

• Enforce our policies, agreements, and terms

• Comply with legal obligations

We may combine information from multiple sources to better serve our customers, partners, vendors, and community members.

 

3. Cookies & Tracking Technologies

We may use cookies, web beacons, pixels, analytics tools, and similar technologies to:

• Recognize your device

• Remember preferences

• Improve website performance

• Analyze visitor activity

• Personalize content

• Measure marketing effectiveness

• Support advertising campaigns

You may disable cookies through your browser settings; however, certain website features may not function properly.

 

4. Sharing & Disclosure of Information

We may share information under the following circumstances:

A. Service Providers

Including but not limited to:

• Payment processors

• Website hosting providers

• Event management platforms

• Marketing providers

• Analytics services

• Customer support systems

• Delivery and fulfillment partners

 

B. Legal Requirements

We may disclose information when necessary to:

• Comply with applicable laws

• Respond to legal requests

• Protect the safety of individuals

• Protect our rights and property

• Prevent fraud or illegal activities

 

C. Business Transactions

In connection with a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of the transaction.

 

D. With Your Consent

We may share information when you authorize or direct us to do so.

THE SORCE GROUP does not sell personal information to third parties.

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. Data Retention

We retain information for as long as necessary to:

• Provide products and services

• Operate programs and events

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your information, subject to legal, operational, and contractual requirements.

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7. Children's Privacy

Our services, programs, and website are not intended for children under the age of 13 without parental or guardian involvement.

We do not knowingly collect personal information from children under 13 without appropriate consent where required by law.

Parents or guardians who believe information has been collected may contact us for review or removal.

 

8. Marketing Communications

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in emails

• Replying "STOP" to SMS communications

• Contacting us directly

Please note that transactional communications related to purchases, registrations, memberships, services, programs, or events may still be sent.

 

9. Third-Party Websites & Services

Our website may contain links to third-party websites, sponsors, partners, social media platforms, or service providers.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

Accessing third-party sites is at your own risk.

 

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal information

• Restrict certain processing activities

• Object to data processing

• Opt out of marketing communications

• Request data portability

Residents of certain states or countries may have additional rights under applicable privacy laws.

To exercise these rights, please contact us using the information provided below.

 

11. Do Not Track Signals

Some web browsers provide "Do Not Track" (DNT) settings.

Because there is currently no universal standard for DNT signals, our systems may not respond to all browser-based DNT requests.

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12. International Data Transfers

If you access our website or services from outside the United States, your information may be transferred to, processed, and stored in the United States.

By using our services, you consent to such transfers.

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13. Photography & Media Policy

By attending our events, programs, workshops, outreach activities, community gatherings, or visiting our facilities, you may be photographed, filmed, or recorded.

Images, audio, and video may be used for:

• Marketing

• Community outreach

• Educational materials

• Social media

• Promotional campaigns

• Public relations

Where required by law, consent will be obtained before use.

 

14. Community Program Data

Participation in community programs, outreach initiatives, volunteer activities, educational workshops, mentorship programs, and business development services may require the collection of information necessary to administer and evaluate such programs.

Any information collected will be handled in accordance with this Privacy Policy.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting to our website.

Your continued use of our products, services, programs, events, or website constitutes acceptance of any updates.

 

16. Acceptance of Policy

By using our website, purchasing products, registering for programs, attending events, participating in community activities, or using any service offered by THE SORCE GROUP, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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Cookie Policy

Last Updated: June 16, 2026

This Cookie Policy explains how THE SORCE GROUP ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website, purchase products, register for programs, attend events, request services, participate in community initiatives, or interact with our online content.

By continuing to use our website, you consent to the use of cookies and related technologies as described in this Cookie Policy.

If you do not agree, you may disable cookies through your browser settings or discontinue use of our website.

This Cookie Policy should be read together with our Privacy Policy.

 

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites recognize your device, remember preferences, improve functionality, and provide a more personalized user experience.

Cookies may be:

• Session Cookies – Deleted when you close your browser.

• Persistent Cookies – Remain on your device until they expire or are manually deleted.

• First-Party Cookies – Set directly by THE SORCE GROUP.

• Third-Party Cookies – Set by service providers, advertisers, or partners.

 

2. Technologies We May Use

In addition to cookies, we may use similar technologies such as:

• Web beacons

• Tracking pixels

• Tags

• Software Development Kits (SDKs)

• Local storage

• Analytics tools

These technologies help us:

• Analyze website traffic

• Improve website functionality

• Measure marketing effectiveness

• Understand user behavior

• Personalize content and experiences

• Enhance website security

 

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for website operation and cannot be disabled through our systems.

They help:

• Maintain website functionality

• Authenticate users

• Process transactions

• Manage account access

• Prevent fraud and abuse

• Protect website security

 

B. Performance & Analytics Cookies

These cookies help us understand how visitors use our website.

They may be used to:

• Monitor website performance

• Measure visitor activity

• Identify technical issues

• Improve user experience

• Analyze trends and engagement

Examples may include:

• Google Analytics

• Website traffic monitoring tools

• Performance tracking platforms

 

C. Functionality Cookies

These cookies allow our website to remember choices and preferences, including:

• Language settings

• Login information

• Location preferences

• Event registration details

• User customization settings

These cookies help provide a more personalized experience.

 

D. Advertising & Marketing Cookies

These cookies help us deliver relevant content, promotions, programs, events, products, and service advertisements.

They may be used to:

• Display personalized advertisements

• Measure advertising effectiveness

• Build audience insights

• Support remarketing campaigns

Examples may include:

• Google Ads

• Meta (Facebook and Instagram) Pixel

• LinkedIn Insights

• Other advertising platforms

 

4. Information Collected Through Cookies

Cookies and similar technologies may collect information such as:

• Browser type and version

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Click activity

• Referral sources

• General geographic location

• IP address

• Website interaction data

This information is generally aggregated and used for operational, analytical, and marketing purposes.

 

5. Third-Party Cookies

We may permit trusted third-party providers to place cookies on our website, including:

• Analytics providers

• Advertising partners

• Social media platforms

• Event registration platforms

• Payment processors

• Customer support services

Third-party providers collect and process information according to their own privacy policies.

THE SORCE GROUP does not control third-party cookie practices.

 

6. Why We Use Cookies

We use cookies and related technologies to:

• Operate and maintain our website

• Process purchases and registrations

• Support community programs and events

• Manage memberships and accounts

• Improve website performance

• Personalize user experiences

• Analyze website traffic

• Measure marketing effectiveness

• Deliver relevant content and promotions

• Protect website security

• Detect and prevent fraud

 

7. How Long Cookies Remain

Cookie duration varies depending on purpose:

 

Session Cookies

Remain active only during your browsing session and are deleted when you close your browser.

 

Persistent Cookies

Remain stored on your device until they expire or are manually removed.

Some persistent cookies may remain for several months or years depending on their intended purpose.

 

8. Managing Cookies

You may manage or disable cookies through:

• Browser settings

• Device privacy settings

• Advertising preference settings

• Third-party opt-out tools

Please note that disabling cookies may affect website functionality and limit access to certain features.

Most major browsers allow cookie management, including:

• Google Chrome

• Safari

• Firefox

• Microsoft Edge

• Opera

 

9. Analytics & Tracking Services

We may use analytics and tracking tools such as:

• Google Analytics

• Meta Pixel

• Search engine analytics tools

• Marketing performance platforms

• Event tracking software

These tools may collect:

• Website usage data

• Device information

• Demographic information

• Traffic source information

The information collected helps us improve our website, products, services, programs, and community engagement efforts.

Most analytics providers offer methods to opt out of tracking.

 

10. Advertising & Remarketing

We may use advertising technologies to promote:

• Products

• Services

• Community programs

• Events

• Educational opportunities

• Sponsorship opportunities

• Membership programs

Advertising providers may collect:

• Browsing activity

• Device identifiers

• IP address

• Interaction history

You may opt out through:

• Browser settings

• Device privacy settings

• Advertising provider settings

• Industry opt-out tools

Examples include:

• Network Advertising Initiative (NAI)

• Digital Advertising Alliance (DAA)

 

11. Do Not Track (DNT) Signals

Some browsers offer a "Do Not Track" (DNT) feature.

Because there is currently no universally accepted standard for responding to DNT signals, our website may not respond to all DNT requests.

 

12. International Users

If you access our website from outside the United States, information collected through cookies may be transferred to and processed within the United States.

By using our website, you consent to such transfers.

 

13. Privacy Rights

Depending on your location, you may have rights regarding information collected through cookies, including:

• Accessing collected data

• Requesting corrections

• Requesting deletion

• Restricting processing

• Withdrawing consent

• Opting out of targeted advertising

Residents of certain states and countries may have additional privacy rights under applicable laws.

 

14. Children's Privacy

Our website, products, services, and programs are not directed toward children under the age of 13 without parental involvement.

We do not knowingly use cookies to collect personal information from children under 13.

Parents or guardians who believe such information has been collected may contact us for review or removal.

 

15. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or business practices.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website constitutes acceptance of any revised Cookie Policy.

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16. Acceptance of Policy

By using our website, purchasing products, registering for programs, attending events, participating in community activities, or using any service offered by THE SORCE GROUP, you acknowledge that you have read, understood, and agree to this Cookie Policy.​​